International Shipping

We offer a local distributor for most international regions to allow customers to shop without being subject to high international shipping and custom fees. We highly recommend you shop through your regional distribor if possible. 

International customers are responsible for all shipping costs, import / customs duties, brokerage fees and other fees assigned upon import for shipments outside of the United States.

In addition, the customer is responsible for all return shipping on any warranty issue, return or exchange. The high cost of international shipping means that we cannot cover any shipping back to us if you have an issue with your product. This is why we recommend shopping through the regional distributor if possible. 

Please note that any shipped order which is refused by the customer due to cost of duties / import fees and returned to us will be refunded less the cost of any return shipping fees or a 20% restocking fee. Please check what your expected duties will be prior to placing an order. We have seen customs fees / handling charges that can be up to or even more than the actual cost of the product, so it is extremely important that you know and understand what the total costs due will be prior to placing your order. 

In our experience, shipping through USPS will incur lower total import fees, but likely will take longer to arrive to you. Fedex often adds a brokerage or handling fee in addition to any assigned custom duty, making the amount due much higher for many regions, including Canada.

Please do your due diligence before placing an order to ship internationally.