Shipping

U.S. SHIPPING 

Orders ship from Seattle, Washington. We ship Monday - Friday and do our best to process orders as quickly as possible. Typically shipments are processed within 24 hours of when you place your order. Please note our shipping cut off time of 10:00AM Pacific Time. Any order placed before 10AM should ship the same day, orders placed after this time will ship out the following business day.

We collect taxes on orders placed in the state of Washington. Orders shipping outside of Washington will not be charged US Sales Tax.

All orders ship via FedEx, UPS or USPS. Free shipping for US orders over $100 will ship either USPS or FedEx based on the location we are shipping to and the item purchased.

Our orders ship from Seattle, WA. If you need a specific shipping carrier or have a deadline to receive your items please contact us prior to placing your order. We use Fedex SmartPost for most free shipping orders, which can often take up to 8 business days to arrive to some locations. The map below offers an estimate of transit time from when the packaged is shipped to when it will arrive.  

Please note these are business days and do not include weekends and/or holidays.

Tracking numbers are emailed once the order has been shipped. Please note that orders placed during sale periods or holidays may incur an additional 1-2 business days to be processed. 

SHIPPING TO A HOTEL

We understand that sometimes it is advantageous to ship your order to a hotel. Let the hotel know you will be receiving a package and ask how they would like the package to be addressed. In most cases, the displayed shipping times shown are estimates. They are not a guarantee. Please allow an additional 2 days when shipping to a hotel. Due to their internal processing, you may not receive the package the day it arrives.

If your order arrives after you have departed, the return of the product is your responsibility. Most hotels will refuse shipments for guests who have checked out, but this is not guaranteed. Refused shipments are often a slow process with the carrier and may take up to 3 weeks to arrive back to the sender. Check with your hotel to determine their policy. 

Any refund will only be issued once the product has arrived back at Blueseventy.  

INTERNATIONAL SHIPPING

We offer a local distributor for most international regions to allow customers to shop without being subject to high international shipping and custom duties. We highly recommend you shop through your regional distributor if possible.

International Customers are responsible for all shipping costs and import/customs duties for international shipments. In addition the customer is responsible for all shipping on any warranty issue, return or exchange. The high cost of international shipping means we cannot cover any international shipping if you have an issue with your product. This is why we recommend shopping through the regional distributor if possible. 

Please note that any shipped order which is refused by the customer due to cost of duties / taxes and returned to us will be refunded less the cost of any return shipping fees and a 20% restocking fee. Please check what your expected duties will be prior to placing an order.

International orders ship Fedex International Economy or USPS Priority International.

Orders placed during sale periods or holidays may incur an additional 1-2 business days to be handled. 

Orders are processed Monday - Friday (excluding holidays).

GENERAL RETURNS / EXCHANGES POLICY

For USA orders please review our returns policy for specifics or to start a return. 

For orders shipping outside the USA please note that all returns are at the cost of the customer, no refund will be paid for shipping or duties on an item.